The airport chauffeur price shown when you book covers the complete service: your Mercedes vehicle, a trained chauffeur we employ directly, flight monitoring, a terminal meet-and-greet, luggage assistance, and all travel time between Queenstown Airport and your destination. The rate is fixed and GST-inclusive, with no surge periods or meter running. What you see at /book is the full amount you’ll pay.
Is flight tracking included if my plane is delayed?
Yes. We monitor your inbound flight automatically, so if you arrive early or late the chauffeur adjusts without extra charge. You’re not penalised for circumstances outside your control.
Does the price cover luggage help and a terminal meet?
It does. Your chauffeur meets you in the arrivals hall with a name board, assists with bags, and takes the most efficient route to your Queenstown address—whether that’s Fernhill, Kelvin Heights, Arrowtown, or elsewhere in the district.
Are there extra fees for ski gear or evening pickups?
No. The fixed rate you see before you confirm the booking includes bulkier items like skis and boards, and there’s no surge pricing regardless of time of day or season.
What happens if I need to stop at a supermarket on the way from the airport?
A quick stop at Remarkables Park or Fresh Choice can usually be accommodated within the quoted journey, but if you’d like a formal wait-and-return or a more complex itinerary, it’s worth checking at the time of booking.
Which vehicle will I get for the price shown?
The price corresponds to the specific Mercedes you select: the E-Class sedan for up to three passengers and three bags, the V-Class for up to seven and six, or the Sprinter mini-coach for larger groups. The vehicle you book is the vehicle that arrives.
Fixed prices, NZD, GST-inclusive. No surge, ever. The vehicle you book is the vehicle that arrives, driven by a chauffeur we employ — trained by us and accountable to us, not an app contractor who can decline the job. The chauffeur — since 2002.
Related: /queenstown · /cars · /how-it-works · /our-drivers · /book