A chauffeur does far more than drive. Yours plans the route, tracks your flight, loads the luggage, waits when things run late, and delivers you calm and on time — a professional employed and trained by one company, accountable for every journey, not a stranger accepting a ping.
Is a chauffeur just a driver with a nicer car?
No. The car is the visible part, but the service is the planning around it: your chauffeur arrives early, knows the route and its traffic patterns before you get in, handles bags without being asked, and adjusts quietly when a flight or meeting moves. Driving is the last skill on the list, not the first.
What exactly is included when I book?
The vehicle you chose — a Mercedes E-Class, V-Class or Sprinter, never a substitute — a chauffeur employed and trained by us, flight tracking on airport pickups, and a fixed, GST-inclusive price confirmed before you commit. There is no meter running and nothing added on the day.
How is a chauffeur different from a rideshare driver?
A rideshare driver is a contractor who can decline your job, cancel late, or arrive in whatever car the app assigns. Our chauffeurs are employed by us, trained to our standard, and accountable to the same company you booked with — which is why the booking is a commitment, not a request.
Do chauffeurs only do airport runs?
Airports are the classic journey, but the same service covers weddings, events, hourly hire, full days and personal point-to-point travel across Auckland, Wellington, Christchurch and Queenstown. If it involves arriving well, it's the same craft.
What am I actually paying for compared with a cheap ride?
Certainty. The price is fixed before you book, the vehicle is the one you selected, and the person driving has done this professionally since our founding era — we've operated this way since 2002. You're paying to remove the variables, not just to travel.
Fixed prices, NZD, GST-inclusive. No surge, ever. The vehicle you book is the vehicle that arrives, driven by a chauffeur we employ — trained by us and accountable to us, not an app contractor who can decline the job. The chauffeur — since 2002.
Related links: /cars · /how-it-works · /our-drivers · /book