A private chauffeur service built around punctuality means you're met at Auckland Airport exactly when you land, or collected from your address with enough margin to clear security without rushing. Since 2002, we've run airport transfers as employed chauffeur work—not app dispatch—so the same driver who accepts your booking is accountable for being there. The vehicle you reserve is the vehicle that turns up.
How do you guarantee on-time pickup at Auckland Airport?
We track every inbound flight in real time and adjust the chauffeur's arrival to match your actual landing, then allow for customs and baggage claim. For departures from Auckland addresses, we calculate drive time to the terminal and build in buffer appropriate to your flight window, accounting for motorway conditions between the city and Mangere.
Which vehicle should I book for an airport transfer?
The Mercedes E-Class sedan works for one or two passengers with two large suitcases and two carry-ons. If you're three or four people, or carrying more luggage, the V-Class gives you four suitcase spaces plus four carry-on slots. Groups up to ten use the Sprinter, which holds ten suitcases and ten cabin bags.
What's included in the fixed price?
Everything: the chauffeur's time, fuel, parking at the terminal, GST, and meet-and-greet if you're arriving. There's no meter running, no surge multiplier during peak hours, and no surprise add-ons. You see the full amount at /book before you confirm.
Do you cover pickups from North Shore or the eastern suburbs?
Yes—we collect from any Auckland address, whether that's Takapuna, Devonport, Remuera, or out toward the Waitakeres, and deliver you to the international or domestic terminal. The same applies in reverse: we'll drive you from Auckland Airport to wherever you're staying or working in the metro area.
What happens if my flight is delayed?
Your chauffeur adjusts automatically because we monitor the flight. If you land two hours late, the pickup time shifts two hours without you needing to call or pay extra. The driver waits in the arrivals hall or at the kerb, depending on which terminal you're using.
Fixed prices, NZD, GST-inclusive. No surge, ever. The vehicle you book is the vehicle that arrives, driven by a chauffeur we employ — trained by us and accountable to us, not an app contractor who can decline the job. The chauffeur — since 2002.
Related: /auckland · /cars · /how-it-works · /our-drivers · /book