Journal
category· July 6, 2026

Personal chauffeur service: what it includes and how to book

SC

Sophie Calder

The craft of chauffeur service · July 6, 2026 · category

A personal chauffeur service provides a dedicated professional driver and premium vehicle for your exclusive use, whether for a single airport transfer, a full day's itinerary, or regular transport needs. Unlike rideshare apps, you book a specific vehicle—sedan, SUV, or minibus—with a trained, employed chauffeur who's accountable from start to finish. The price is fixed and GST-inclusive, confirmed in full before you commit.

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What's included in a personal chauffeur service?

You get a Mercedes-Benz vehicle matched to your group size, a professionally trained driver employed directly by the service, door-to-door transport, and assistance with luggage. The chauffeur you book is the one who arrives—no contractor roulette, no surprises.

How does pricing work for a personal driver?

Chauffeur.co.nz shows a fixed, GST-inclusive price at the time of booking—no surge rates, no meter running, no hidden fees. The full amount is confirmed before you enter payment details, so you know exactly what you'll pay regardless of traffic or time of day.

Which vehicles are available for personal chauffeur hire?

Three Mercedes-Benz options: the E-Class sedan for up to two passengers with two full-size suitcases plus two carry-ons, the V-Class for up to four passengers with four suitcases plus four carry-ons, or the Sprinter minibus for up to ten passengers with ten suitcases plus ten carry-ons.

How do I book a personal chauffeur in New Zealand?

Enter your pickup location, destination, and date at chauffeur.co.nz/book. The system shows available vehicles and the fixed price for each. Select your vehicle, confirm the details, and pay—your booking is confirmed immediately. The service operates in Auckland, Wellington, Christchurch, and Queenstown.

What's the difference between a personal chauffeur and a rideshare driver?

A personal chauffeur is directly employed and trained by the company, drives only premium vehicles, and cannot decline your booking once confirmed. You choose the specific vehicle class in advance, the price is locked in without surge pricing, and the same professional standard applies every time.


Fixed prices, NZD, GST-inclusive. No surge, ever. The vehicle you book is the vehicle that arrives, driven by a chauffeur we employ — trained by us and accountable to us, not an app contractor who can decline the job. The chauffeur — since 2002.

Related: /cars · /how-it-works · /our-drivers · /book

Fixed price. Confirmed booking. The vehicle you chose.

Get your fixed price

Since 2002 — fixed prices — the vehicle you book is the vehicle that arrives — drivers employed by us.