A luxury driver in Queenstown means a Mercedes you've booked in advance arrives with a chauffeur employed and trained by us, not an app contractor who might decline at the last minute. Since 2002, chauffeur.co.nz has operated on fixed, transparent pricing and a simple promise: the vehicle you reserve is the one that turns up, whether you're landing at Queenstown Airport or heading to Arrowtown.
What makes this different from a rideshare app in Queenstown?
The chauffeur is employed by us, trained to our standard, and accountable for every booking — they can't decline your trip or cancel because the fare isn't attractive. You book a specific Mercedes model (Sedan, V-Class or Sprinter) and that exact vehicle arrives, with pricing locked in before you confirm.
How does pricing work for point-to-point transfers?
Every fare is fixed and GST-inclusive, shown in full before you book — no surge multipliers, no running meter. The price you see at /book is the price you pay, whether you're travelling from Frankton to Fernhill or collecting guests from Queenstown Airport.
Which vehicle should I book for airport pickup with luggage?
The Mercedes E-Class seats two passengers with two suitcases and two carry-ons; the V-Class takes four passengers with four suitcases and four carry-ons; the Sprinter accommodates ten passengers with ten suitcases and ten carry-ons. Choose based on your actual party size and bags, and that's the vehicle that will meet you.
Can I rely on this for early-morning flights out of Queenstown?
Yes. Because your chauffeur is rostered and employed — not browsing an app for the best offer — your 5 a.m. airport transfer is as firm as an afternoon booking. You'll have a driver name and mobile number before departure, and the vehicle you reserved will be outside when you need it.
Where in Queenstown does the chauffeur service operate?
We cover all of Queenstown, Queenstown Airport, and the surrounding basin — Arrowtown, Frankton, Fernhill, Kelvin Heights and Lake Hayes. The service is strictly point-to-point transfer; for multi-day itineraries or guided touring, you'll want a different provider.
Fixed prices, NZD, GST-inclusive. No surge, ever. The vehicle you book is the vehicle that arrives, driven by a chauffeur we employ — trained by us and accountable to us, not an app contractor who can decline the job. The chauffeur — since 2002.
Related: /queenstown · /cars · /how-it-works · /our-drivers · /book