When you book a meet-and-greet at Queenstown Airport, your chauffeur waits for you inside the terminal at the arrivals area, holding a name board so you can find them immediately after you clear baggage claim. They’ll take your luggage, guide you to your pre-arranged Mercedes, and drive you directly to your Queenstown destination—whether that’s a hotel in town, a lodge in Arrowtown, or a villa in Kelvin Heights.
Where exactly will I find my chauffeur at Queenstown Airport?
Your chauffeur waits inside the terminal in the arrivals hall, just beyond the baggage carousel exit. They’ll be holding a name board with your name on it, positioned where all passengers naturally walk through after collecting their bags.
What happens if my flight is delayed into Queenstown?
Your chauffeur monitors your flight in real time and adjusts their arrival accordingly, so there’s no need to contact us if you’re running late. The service includes waiting time as part of the fixed price you see when you book.
How much luggage can I bring on an airport transfer?
The Mercedes E-Class sedan handles up to three passengers and three large bags comfortably. If you’re travelling with more people or luggage—ski gear, golf clubs, or a larger group—the V-Class takes up to seven passengers and six bags, while the Sprinter accommodates sixteen passengers with matching luggage capacity.
Do I need to give my flight number when I book?
Yes, providing your flight number lets us track your arrival and ensure your chauffeur is there when you land. This is especially useful in Queenstown where weather can occasionally shift arrival times, and it means you’re met without delay regardless of when you actually touch down.
Is the meet-and-greet service available for early morning or late night flights?
Meet-and-greet is available for all commercial flight arrivals at Queenstown Airport, regardless of the time. The chauffeur assigned to your transfer is employed directly by us, so the service operates whenever flights land—early, late, or anywhere in between.
Fixed prices, NZD, GST-inclusive. No surge, ever. The vehicle you book is the vehicle that arrives, driven by a chauffeur we employ — trained by us and accountable to us, not an app contractor who can decline the job. The chauffeur — since 2002.
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