Wellington Airport operates from a single domestic and international terminal building, with arriving passengers exiting through either the northern or southern doors depending on which baggage carousel you use. Your chauffeur will track your flight in real time and position themselves in the public meeters-and-greeters area with a name board, typically near the southern exit where most international and main trunk domestic flights discharge.
Does Wellington Airport have separate domestic and international terminals?
No. Wellington uses one combined terminal building serving both domestic and international flights. The check-in halls are on opposite sides of the same structure, but arrivals from both streams exit into a shared public area, so your chauffeur monitors one pickup zone for all flights.
Where exactly will I find my chauffeur after I collect my bags?
After clearing baggage claim and customs (if applicable), you'll walk through automatic doors into the public arrivals area. Your chauffeur will be waiting in the meeters-and-greeters zone—the open area immediately beyond the exit doors—holding a name board with your surname. They position themselves with clear sightlines to both the southern and northern exits.
What if I exit through the wrong doors and miss my driver?
The two exit points are only about fifty metres apart in the same arrivals hall, so if you emerge and don't immediately see your name board, walk toward the opposite exit. Your chauffeur can see both, and if you're delayed or turned around, they'll have your mobile number to reconnect within seconds.
How does the chauffeur know which flight I'm on and when to be there?
When you book a chauffeur from Wellington Airport through chauffeur.co.nz, you provide your flight number and we monitor it in real time. If your Auckland, Christchurch, or Queenstown inbound is delayed or early, your driver adjusts arrival at the terminal accordingly—you won't pay extra for changes outside your control, and you won't find yourself waiting because we're tracking a schedule that's since shifted.
Do I need to call or text when I land?
No. Your driver is already tracking the flight and will be in position as passengers begin to emerge. That said, if your phone is on and you want to send a quick message as you clear customs—especially if you're traveling with unusual baggage or need a few extra minutes—it's always welcome, but it's not required for the pickup to work smoothly.
Fixed prices, NZD, GST-inclusive. No surge, ever. The vehicle you book is the vehicle that arrives, driven by a chauffeur we employ — trained by us and accountable to us, not an app contractor who can decline the job. The chauffeur — since 2002.
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