You can request additional hours on the day of your Queenstown chauffeur booking, subject to your driver’s availability and schedule. Because we employ our chauffeurs directly rather than relying on app contractors, your driver has the authority to accommodate extensions when possible. Any added time is charged at the same transparent, GST-inclusive rate you saw when you first booked.
How do I ask my chauffeur for more time in Queenstown?
Simply ask your driver directly during your booking. They’ll check their schedule to confirm whether they can stay with you for the extra hours you need, and let you know immediately whether an extension is possible.
Will I pay a different rate for hours added on the day?
No. The hourly rate for any extension matches the fixed, GST-inclusive price structure you saw when you made your original booking. There’s no surge pricing or meter, so you’ll know exactly what the additional time costs before you confirm.
What if my driver has another booking after mine?
If your chauffeur has a commitment immediately following your original window, they won’t be able to extend. Availability depends entirely on the day’s schedule. Where possible, letting us know in advance increases the likelihood we can accommodate a longer booking.
Can I extend for just 30 minutes or does it need to be a full hour?
Extensions are handled in the same increment structure as the original booking. Your driver will clarify the minimum addition when you ask, and confirm the cost before you proceed.
Does this apply to trips from Queenstown Airport or just in-town bookings?
The option to request extra time applies to any hourly chauffeur booking in Queenstown, whether you started at the airport, your hotel in the town centre, or a location like Frankton or Arrowtown. It’s purely a question of your driver’s availability that day.
Fixed prices, NZD, GST-inclusive. No surge, ever. The vehicle you book is the vehicle that arrives, driven by a chauffeur we employ — trained by us and accountable to us, not an app contractor who can decline the job. The chauffeur — since 2002.
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