You can extend your hourly chauffeur booking on the day in Auckland, subject to your driver’s availability and schedule. When you need extra time, simply let your chauffeur know and they’ll check whether they can accommodate the extension. If confirmed, the additional hours are charged at the same fixed, GST-inclusive rate you saw when you first booked.
How do I request extra hours once my booking has started?
Speak directly with your chauffeur when you realise you need more time. They’ll contact our operations team to check availability and confirm whether the extension is possible based on their schedule for the rest of the day.
Will the price per hour change if I add time on the day?
No. Any additional hours are charged at the same fixed, GST-inclusive rate you were shown when you made your original booking—no surge pricing or meter surprises. You’ll see the exact cost for the extra time before it’s confirmed.
What happens if my driver isn’t available to extend?
If your chauffeur has another booking immediately after yours, they won’t be able to stay longer. We employ our drivers directly and manage their schedules, so availability depends on what’s already committed for that vehicle and driver that day.
Is it better to book more hours upfront than try to extend later?
Yes, if you think there’s any chance you’ll need extra time—whether you’re touring the Waitākere Ranges, shopping in Newmarket, or handling meetings across the city. Booking additional hours in advance guarantees availability, whereas same-day extensions depend entirely on the driver’s schedule.
Which vehicle should I book for a full day around Auckland?
That depends on your group size. The Mercedes E-Class Sedan suits up to three passengers with three bags, the V-Class handles up to seven passengers with six bags, and the Sprinter accommodates up to sixteen passengers with sixteen bags. Whichever you book is the vehicle that will arrive.
Fixed prices, NZD, GST-inclusive. No surge, ever. The vehicle you book is the vehicle that arrives, driven by a chauffeur we employ — trained by us and accountable to us, not an app contractor who can decline the job. The chauffeur — since 2002.
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